Introducing Your Systems Management Team

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Your Information Technology Department is comprised of the essential core competencies to expertly manage your Information technology operation.   The misconception that only large, multi-site enterprise businesses require experienced IT professionals can be an extremely costly one.; all internet-connected businesses face the same relentless cyber security threats.  Having seasoned professionals managing and overseeing your critical business tools, is not only an essential business decision, it can also be one of the most cost effective decisions a business can make.  Don't wait until all your business files, payroll and trade secrets are being ransomed by hostile foreign actors, when you can prevent it from happening in the first place.  The cost of prevention is far less than the cost of remediation, after it happens.

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Technical Support Desk

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The Technical Support Desk ("TSD") is our client's main point of contact.  The TSD responds to all client requests, system monitoring and all the scheduling and day to day management of our client's technical operations.  A single point of contact for all our client needs; simple, efficient and extremely responsive.

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Onsite Support

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Whether your company site warrants full time IT staff present every day the doors or open or you are a small employer who prefers to keep costs down and have most of your IT management performed remotely, Technical Automation has your solution.  Our customers who require a constant, onsite presence of IT staff have IT professionals onsite every business day to address the hands-on issues that come up like desktop deployments, user training, server management and helping remote users.  Clients who maintain small offices that do not require full time, onsite IT p[personnel, simply contact their help desk by phone or email and have instant access to help desk resources and rapid response to their issue.  Regardless of which end of the spectrum your company may reside, Technical Automation provides all its customers with onsite response to critical systems emergencies, 7 x 24 x 365. 

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Senior Technology Team

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Your Senior Technology Team is staffed with systems and security professionals with decades of cybersecurity design, server farm,  and systems management experience.   This team has a complete and comprehensive understanding of each and every supported device, at each client site, and how they inter-operate.  This team is the first onsite when onbourding any new client.  It is the Senior Technology Team that blueprints the entire client computer/network/security operation, provides ongoing recommendations and ultimately is responsible for supporting and managing the client's computer operations.

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